Entice Catamarans

Ticket Info:
You MUST reconfirm your booking 48 hours prior to departure by contacting Whitsunday Sailing Adventures via phone or email as per below. Please read this important information prior to departing on your tour: http://isailwhitsundays.com/guest-info-isail.pdf Whitsunday Sailing AdventuresPhone: 1300 653 100Email: res@whitsailing.comAddress: 344 Shute Harbour Rd, Airlie Beach, QLD, 4802, located opposite Hogs Breath Cafe.  You will be sent an online check-in to complete prior to departure. Once you have completed the online check-in, you will be sent an email with a map and boarding pass. You MUST be able to show this boarding pass on the day of travel in order to board the vessel. If you encounter any problems during this process, please contact Whitsunday Sailing Adventures. Please note that reconfirmation or check-in troubleshooting cannot be done through ISAIL Whitsundays, and must be actioned directly through Whitsunday Sailing Adventures.

Terms & Conditions:
Read the Full Terms & Conditions Here
This is an adventure travel tour, there are risks. ISail Whitsundays highly recommends travel insurance. This is important especially if you are on a tight schedule. Unstable weather can cause transport delays particularly in our summer months. We do not refund or re-schedule tours for late arrivals. Your insurance should cover any costs of you not been able to make our departure. Medical travel insurance is also highly recommended. Travel insurance is widely available, ask your travel agent. Please note, that the main part of our product is the boat tour (vessel, qualified crew, National Park visit, onboard accommodation and catering). Where there is underlying governmental safety rules the crew can restrict snorkelling and other watersports activities to individuals or entire groups due to weather conditions, medical conditions, personal ability or conduct or the condition of the equipment. TRAVEL ADVICE: ISail Whitsundays operates within Federal and State Government Legislation. Should government laws change on short notice affecting tours, ISail Whitsundays will need to cancel tours on short notice. Please advise current address upon booking. ISail Whitsundays will not grant refunds due to guests being unable to make the boat departure due to cancelled flights or other travel restrictions.. Guests book at own risk, should there be travel restictions in place for Central Queensland, Australia, guests’ place of origin or any area required to travel through. ISail Whitsundays highly recommends travel insurance, see more details below. Travel Insurance: ISail Whitsundays strongly recommends that guests have travel insurance to cover valuable items, eg. Cameras, Luggage; to protect against unforeseen flight or coach cancellations, road closures or late arrival into Airlie Beach for any reason which subsequently leads to missing the scheduled departure time; to cover medical conditions that may occur during carriage, and the associated extra costs of accessing medical care around the islands, including emergency air evacuation, to cover against an emergency where you need to return home urgently. Liability: Boat travel, sailing, snorkelling, bush walking and water sports involves hazards. Inherent risks include, but are not limited to: drowning, slipping, falling while on board, injuries occurring while getting on or off a boat, and other perils of the sea; all of which can result in serious injury or death. Whilst ISail Whitsundays and staff make every effort to safe guard guests we cannot be responsible for any damage, personnel injury or loss due to the actions of passengers. Passengers entering the water do so at their own risk and the owners or crew of the vessel will not be liable for any personnel injury, medical evacuation, illness, death or any other consequence whatsoever of passengers. Guests should be aware that dangerous jellyfish live in the Whitsunday waters. Life jackets and protective snorkel suits are provided free of charge for the duration of the tour. Guests will be required to complete a pre departure questionnaire, and sign a travel agreement during the check-in process releasing ISail Whitsundays from any liability. ISail Whitsundays has the applicable Shipowners insurance to cover public liability. A Copy of the certificate will be forwarded if required. Itineraries and Weather: The Operator reserves the right to alter the tour or the itinerary of any of it's tours if necessary. We reserve the right to substitute vessels. The Operator will always consider the safety of guests and staff first. We do not cancel tours due to clouds or strong winds. The Whitsundays is deemed partially smooth waters and tours will only be cancelled if the Regional Harbour Master closes the area due to gale warnings (storms). Inclusions: Accommodation as on ticket booked. Please note boat accommodation standards are different from land accommodation standards. All meals, linen, bath towels, snorkel mask, snorkel, snorkel suit, all fees & levies, supervised use of watersports equipment aboard. Please note, the main part of our product is the boat tour (vessel, qualified crew, National Park visit, onboard accommodation and catering). The crew can restrict snorkelling and other watersports to individuals or entire groups due to weather conditions, medical conditions, personal ability or conduct or the condition of the equipment. Minimum Guest Numbers: Were we do not meet the minimum number of guests to operate a service, it may therefore be necessary to cancel a scheduled departure and to offer an alternative tour of similar or higher standard, or alternatively full refund for that tour. Guest Behaviour: It is a condition of travel that guests follow crew directions and treat others aboard with courtesy and respect at all times. The skipper has the right to refuse or offload guests who reduce the enjoyment of the tour for others, or pose a risk to their own or others safety. All associated costs of removal will be borne by the guest and no refund of ticket monies will be provided. English Language Comprehension: Guests will spend time sailing, snorkelling and swimming and it is critical for their safety that they follow the instructions from the crew. If customers cannot understand English, it is important that a companion travelling can speak english and translate for the non english speaking guest. Children and Age Range Conditions - ISail Whitsundays: Ages 18-60ish; children 10 years and over can travel with an adult at full adult fares in private accommodation. All travellers above 10 years of age are welcome as long as they are in a physical fit state (can easily climb a ladder up and down, swim 50m, etc.). Summer days may be very hot & humid. Please Contact for guests aged under 10 years old. Disabilities, Pregnancy and serious Medical Conditions: See above Children & Age Range Conditions: Please consult with ISail Whitsundays prior to booking. ISail Whitsundays Cancellation policy applies. Guests book at own risk, ISail Whitsundays reserves the right to refuse guests unfit for boat travel, no refund given.